Automation and integration

Connecting what was never meant to connect, with written contracts and a delivery log that settles disputes.

Systems rarely fail at the integration; they fail at the disagreement — two systems saying different things about the same event, with no log to settle it. We start by walking one order end to end and counting its steps.

Then we write the contracts: the message shape, who owns it, and what happens when the other side goes down. The result is a run that replays with the same inputs, a log that reads when there is a dispute, and a board that alerts on lateness rather than only on failure.

What you get

A log that ends the dispute

When two systems disagree, the log settles it — not the email thread.

Replayable

Every run replays with the same inputs and gives the same outputs.

Written contracts

What goes in and what comes out is defined before the integration is built.

It survives a fall

The other side goes down, and the queue holds and retries.

How we work

  1. 01Map the pathWe walk one order end to end and count its steps.
  2. 02Design the contractsThe message shape, who owns it, and what happens when it fails.
  3. 03OperateA run dashboard, and an alert on lateness rather than only on failure.

RUN 4,182

One run, as it reads

LIVEorder_fulfilment - run 4,182
  1. Order receivedms 38done
  2. Stock updatedms 121done
  3. Invoice issuedms 64done
  4. Email sentrunningrunning
  5. Audit recordqueuedqueued

FAQ

Questions about this service

How long does an average project take?

Two weeks of discovery, three to fix the boundaries, then a production release every two weeks — the first in week eight.

Who owns the code?

You do, from day one. Code, infrastructure and documentation live in your accounts, not ours.

What happens after launch?

We take the pager: round-the-clock monitoring and alerting, and a written root-cause report within forty-eight hours of every incident.

Where do the systems run?

Inside your own cloud. We do not hold your data on infrastructure we own, and we do not ask for standing access to it.

CASE STUDIES

Our work in this area

Logistics

Shipment tracking platform

Challenge

Seven separate systems, each with a different definition of the word "delivered". Half of customer service's time went to one question: where is my shipment?

Solution

One definition of a shipment's lifecycle, and an event layer translating the seven systems into it — without replacing any of them.

Results

−64% in "where is my shipment?" calls within three months.

LIVEdashboard / tracking
142ms
P95
99.99%
UPTIME
18.4k
REQ/DAY
Fintech

Payments core migration

Challenge

An eleven-year-old payments core that closed for four hours every night to settle, and that nobody dared change.

Solution

A staged migration behind a switch: every transaction ran through both systems and was compared, until the new one became the record.

Results

Zero minutes of planned downtime, from four hours a night.

LIVEdashboard / payments
2.1M
TXN/MONTH
0
DOWNTIME MIN
11
LEGACY YEARS
Healthcare

Clinic scheduling engine

Challenge

Fourteen clinics and a paper appointment book. A third of appointments were missed, and nobody knew why.

Solution

One scheduling engine that reads each clinic's real capacity, and a reminder sent when the patient answers rather than when it suits us.

Results

−38% in missed appointments within one quarter.

LIVEdashboard / clinics
14
CLINICS
38%
NO-SHOW DROP
6.2k
BOOKINGS/MO

Ready to start?

One free hour, and you leave with a scope, a cost range and a timeline.