TravoTech

Custom business systems

When no off-the-shelf product fits how you work — a system that speaks your team's vocabulary, not a vendor's.

What costs organisations most is not building the system — it is living with it afterwards. We start from how you work rather than from a template: two weeks inside your business counting the steps and naming who owns what, then we fix the contracts and the failure modes before a line is written.

What you get is a system that speaks your team's vocabulary, lives in your accounts, and integrates with what already works instead of demanding its replacement. After launch we carry the pager — because whoever built the system is the one who should be woken when it falls over.

What you get

A system in your vocabulary

You do not retrain your team on a vendor's words — the system learns yours.

The code is in your account

Your repository and your cloud from day one. No technical hostage.

It integrates with what you have

We do not ask you to replace what works — we connect it with written contracts.

On-call after launch

Whoever built the system is the one woken when it falls over.

How we work

  1. 01DiscoveryTwo weeks inside your business: who does what, and where the hours go.
  2. 02Boundary designWe fix the contracts and the failure modes before a line is written.
  3. 03Build and operateA release every two weeks, then round-the-clock on-call.

FAQ

Questions about this service

How long does an average project take?

Two weeks of discovery, three to fix the boundaries, then a production release every two weeks — the first in week eight.

Who owns the code?

You do, from day one. Code, infrastructure and documentation live in your accounts, not ours.

What happens after launch?

We take the pager: round-the-clock monitoring and alerting, and a written root-cause report within forty-eight hours of every incident.

Where do the systems run?

Inside your own cloud. We do not hold your data on infrastructure we own, and we do not ask for standing access to it.

CASE STUDIES

Our work in this area

Logistics

Shipment tracking platform

Challenge

Seven separate systems, each with a different definition of the word "delivered". Half of customer service's time went to one question: where is my shipment?

Solution

One definition of a shipment's lifecycle, and an event layer translating the seven systems into it — without replacing any of them.

Results

−64% in "where is my shipment?" calls within three months.

LIVEdashboard / tracking
142ms
P95
99.99%
UPTIME
18.4k
REQ/DAY
Fintech

Payments core migration

Challenge

An eleven-year-old payments core that closed for four hours every night to settle, and that nobody dared change.

Solution

A staged migration behind a switch: every transaction ran through both systems and was compared, until the new one became the record.

Results

Zero minutes of planned downtime, from four hours a night.

LIVEdashboard / payments
2.1M
TXN/MONTH
0
DOWNTIME MIN
11
LEGACY YEARS
Healthcare

Clinic scheduling engine

Challenge

Fourteen clinics and a paper appointment book. A third of appointments were missed, and nobody knew why.

Solution

One scheduling engine that reads each clinic's real capacity, and a reminder sent when the patient answers rather than when it suits us.

Results

−38% in missed appointments within one quarter.

LIVEdashboard / clinics
14
CLINICS
38%
NO-SHOW DROP
6.2k
BOOKINGS/MO

SERVICES

Other services

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Custom business systems

When no off-the-shelf product fits how you work — a system that speaks your team's vocabulary, not a vendor's.

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AI solutions

From raw data to an actionable decision: every step versioned, with an eval gate before release.

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Automation and integration

Connecting what was never meant to connect, with written contracts and a delivery log that settles disputes.

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Cloud architecture and operations

Capacity proven by a published load test, and round-the-clock on-call after launch.

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Ready to start?

One free hour, and you leave with a scope, a cost range and a timeline.

Start the conversationSee our work